Keeping the Cooled (or Heated) Air In: Your HVAC System Isn’t Always the Problem

“We recently had an elderly lady call to have a new HVAC system installed because her house was always too cold in the winter and too hot in the summer. After spending some time talking with her about the issues, the technician who went to her house asked to get into the attic. Once there, the technician noticed they could see the drywall ceiling and light coming through the recessed light fixtures used for the space below. These issues were reviewed with the elderly owner and the technician even took the time to tell the customer’s nephew how to seal and insulate the space. The following week, the customer called the technician to thank them for their help, as her nephew has insulated the attic and the house was finally comfortable – no new system needed.” Continue reading “Keeping the Cooled (or Heated) Air In: Your HVAC System Isn’t Always the Problem”

Avoid Common HVAC Service Sales Tricks: Rush and “Add On” Sales

Flat rate pricing is something that was created to protect the consumer by offering a fair price for the needed service. Not only was this beneficial for the consumer, but also the business, as they had a fair market price to charge, ensuring a profit would be earned. While this is a great tool when used for a single repair, some companies may try to abuse it if the company pays employees using book hours rather than actual hours.  This is one of the common HVAC service sales tricks to avoid. Continue reading “Avoid Common HVAC Service Sales Tricks: Rush and “Add On” Sales”